e-Client Services

About the role

By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Nomura Services, India supports the group’s global businesses.

What you'll do

• First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client issues
• Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client
• Build strong relationships with external and internal stakeholders to maintain an optimal operating model

What you need

• 3–5 years in customer support & success
• Customer service
• Sales
• Wealth management
• Investment banking
• Chartered Accountant or MBA or B.Com or B.Sc or B.Tech or B.E.