EC Operations Lead

About the role

The Experience Centre Operations Lead will manage a team of Project Managers and Site Supervisors who handle the on-ground execution of Experience Centres across multiple cities. You will own end-to-end delivery, ensuring timely and high-quality execution by successful launch of Experience Centres within defined timelines.

What you'll do

• Project Delivery & Execution
• Oversee end-to-end execution of Experience Centres across cities
• Ensure all centres are delivered on time, within deadlines, and at the highest quality
• Create and maintain detailed project schedules, milestones, and critical paths
• Monitor progress using weekly reviews, dashboards, and targeted follow-ups

What you need

• 5–10 yrs of experience
• Reporting
• Vendor management
• Team management
• Site execution
• Project management
• SOP writing
• Any graduate