Elite Banker-First Select

IDFC FIRST Bank·Hyderabad

Pay not stated2–5 yrsFull-time

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About the role

Elite Banker-First Select in our Smart Banker department is responsible for deepening customer relationships and enhancing customer engagement through virtual channels. Based at a sales hub, the role focuses on driving product adoption, cross-selling banking solutions, and delivering superior customer service.

What you'll do

Deepen customer relationships to enhance overall relationship value
Conduct quality customer engagements over calls, following industry best practices
Drive mobile banking adoption and ensure initial login on the Optimus app
Build CASA value and acquire new clients while increasing product holdings per customer
Cross-sell pre-approved products such as credit cards and other relevant offers