Elite Banker-First Select

About the role

Elite Banker-First Select in our Smart Banker department is responsible for deepening customer relationships and enhancing customer engagement through virtual channels. Based at a sales hub, the role focuses on driving product adoption, cross-selling banking solutions, and delivering superior customer service.

What you'll do

• Deepen customer relationships to enhance overall relationship value
• Conduct quality customer engagements over calls, following industry best practices
• Drive mobile banking adoption and ensure initial login on the Optimus app
• Build CASA value and acquire new clients while increasing product holdings per customer
• Cross-sell pre-approved products such as credit cards and other relevant offers

What you need

• 2–5 yrs of experience
• Cross-selling
• Compliance
• Customer service
• Insurance
• Audit
• Sales
• Any graduate