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Elite Banker-Inbound BRANCH BANKING 0466 4253 1000969

Kotak Mahindra Bank·Gurugram

Pay not statedJunior levelFull-time
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About the role

We are looking for a customer-focused and experienced Elite Banker - Inbound to support branch banking operations and deliver high-quality service to walk-in customers. The Elite Banker will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed.

What you'll do

  • Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products
  • Act as a backup to the Personal Banker during peak hours or absences
  • Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts
  • Resolve customer queries efficiently and professionally
  • Identify and capitalize on business opportunities sensed during customer interactions

What you need

  • Reconciliation
  • Cross-selling
  • Audit
  • Compliance
  • Any graduate

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