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EMM Intune MDM(Mobile Device Management) L2

Wipro·Bengaluru

Pay not stated3–5 yrsFull-time
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About the role

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Installation/Reinstallation of MDM components Trouble shooting remotely MDM related errors escalated by Ll and other teams.

What you'll do

  • Monitor and analyze the application logs
  • Support the DR Drills as and when required
  • Administer consistent policies across devices
  • Analyze and report critical device information
  • Creating and Maintenance of SSP for Client end users

What you need

  • 3–5 yrs of experience
  • Intune
  • Hardware
  • Troubleshooting
  • Windows
  • SOP writing
  • Android
  • Any graduate

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