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Sutherland·Mumbai

Pay not statedJunior levelFull-time
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About the role

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Up-selling customers to new products or services may be encouraged.

What you'll do

  • Respond to inquiries about products and services, processing payments, or performing general account maintenance

What you need

  • Customer service
  • Voice process
  • MS Office
  • Communication
  • Upselling
  • Diploma

Good to have

  • CRM

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