Engine Field Service Technician - Level III

About the role

The Engine Field Service Technician – Level III is a technical specialist and primary customer support contact responsible for diagnosing, troubleshooting, repairing, and maintaining complex engine products at customer sites. The role requires strong technical expertise, customer focus, and the ability to independently resolve complex field issues while supporting and developing junior technicians.

What you'll do

• Diagnose and execute complex repairs on engines and related components at customer sites using specialized tools, service procedures, and technical publications
• Establish and maintain strong customer relationships by providing prompt, professional, and effective technical support
• Perform preventive maintenance activities in accordance with documented schedules, standards, and service procedures
• Troubleshoot mechanical, electrical, electronic, and engine-system issues and validate repairs by confirming that the reported concern has been resolved
• Analyze interactions between engine systems, including fuel, cooling, exhaust, aftertreatment, controls, sensors, electrical, and mechanical systems

What you need

• Preventive maintenance
• Wiring
• Troubleshooting
• Electrical systems
• Maintenance
• Diploma