Engineer - Advanced Support

Orange Business·Gurugram

Pay not statedJunior levelFull-time

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About the role

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. To provide next level technical support to backbone supervision centers by resolving low to medium complex proactive backbone network problems and contributing network performance business objectives

What you'll do

Collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate
Provide next level technical support to backbone supervision centers by resolving low to medium complex proactive backbone network problems and contributing network…
Provide next level technical assistance on the reactive incidents raised by global customer service centers and contribute to targeted customer satisfaction
Contribute to customer satisfaction and Network Performance KPI targets