highlisted

Engineer - Advanced Support

Orange Business·Gurugram

Pay not statedJunior levelFull-time

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About the role

mission / role purpose• To provide next level technical support to backbone supervision centers by resolving low to medium complex proactive backbone network problems and contributing network performance business objectives key result / decision areas (outcomes)• To gain and apply technical and soft skills as per individual objectives• To achive functional KPI targets• To contribute to customer satisfaction and Network Performance KPI targets

What you'll do

  • Provide next level technical assistance on the reactive incidents raised by global customer service centers and contribute to targeted customer satisfaction

What you need

  • Telecom
  • iOS
  • C
  • Any graduate

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