Engineer II, AI (Copilot Agent)

About the role

This is a techno-functional role ideal for professionals with strong Healthcare RCM expertise and hands-on experience leveraging Microsoft Copilot, Copilot Studio, Power Automate, and other AI productivity tools to improve operational efficiency and business outcomes.

What you'll do

• Design, build, and deploy Microsoft Copilot Studio agents for healthcare RCM and executive productivity use cases
• Develop advanced Power Automate workflows for approvals, routing, escalations, reminders, and business process orchestration
• Configure AI-assisted workflows using Microsoft Copilot, ChatGPT, and Claude within approved governance standards
• Establish prompting standards, validation controls, and quality review processes for AI-generated outputs
• Support and optimize revenue cycle processes including: Patient Access

What you need

• 3–6 yrs of experience
• Power Automate
• SOP writing
• PowerPoint
• Claims processing
• Accounts receivable
• Escalation handling
• MBA or M.Com

Good to have

• Office 365
• Azure