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Engineer - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

HCLTech·Bengaluru

Pay not statedJunior levelFull-time

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About the role

Provide remote technical support to global enterprise users for desktops, laptops, operating systems, applications, identity, connectivity and endpoint-management issues. Resolve incidents and service requests efficiently while maintaining professional communication, accurate documentation, SLA compliance and end-to-end ticket ownership.

What you need

  • Windows
  • ServiceNow
  • Office 365
  • Active Directory
  • Intune
  • Azure
  • Any graduate

Good to have

  • TCP/IP
  • SOP writing

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