Engineer - Monitoring, Event Monitoring

About the role

This role supports IT operations by monitoring network events and system alerts using standard monitoring tools, ensuring timely identification and reporting of incidents within the assigned environment. The position focuses on executing routine monitoring tasks, responding to predefined event triggers, and assisting with initial troubleshooting to support system stability.

What you'll do

• Utilize event monitoring tools such as Nagios or SolarWinds to observe network and system alerts, identifying anomalies for further escalation
• Monitor computer network operations through dashboards and logs, documenting observed events and status changes as per team protocols
• Respond to standard event triggers by following predefined procedures, including logging incidents and notifying relevant team members
• Assist in updating monitoring documentation and event logs to ensure accurate records for ongoing operations and audits
• Participate in team discussions to share network and event monitoring findings, contributing to knowledge base updates

What you need

• SOP writing
• Any graduate