Engineer Senior Analyst - Assistant Vice President

About the role

We are seeking an experienced GenAI Operations Support Analyst / Site Reliability Engineer (SRE) to support and maintain Citi's Generative AI and Big Data platforms across cloud and on-premises environments.

What you'll do

• Provide L2/L3 operational support for GenAI, Big Data, and analytics platforms
• Manage day-to-day platform operations ensuring high availability, reliability, and performance
• Support application onboarding activities including infrastructure sizing, capacity reviews, access management, and environment readiness

What you need

• LLMs
• Any graduate