Engineer - Telco Cloud B&R- Support

Orange Business·Gurugram

Pay not statedJunior levelFull-time

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About the role

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. To provide next level technical support for Global customer service centers and platform supervision centers by resolving low to medium complex SDX,SD-WAN,OPC & Telco Cloud problems referred to the team in an effective and timely manner keeping in view functional KPIs

What you'll do

Collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate
Provide next level technical support for Global customer service centers and platform supervision centers by resolving low to medium complex SDX,SD-WAN,OPC & Telco Cloud…
Identify Platform & Services capacity issues and co-ordinate with planning teams and rollout teams to ensure timely capacity upgrades
Implement assigned high impact and complex changes on the service platform and virtualized infrastructure while demonstrating highest adherence to network change…
Contribute in "Technical Incident Reports" for major network incidents and problems