Engineering Manager, Managed Gateways Infrastructure

About the role

Behind that experience sits a distributed platform responsible for provisioning, fleet management, software lifecycle, zero-downtime upgrades, observability, security, and multi-region operations across globally distributed cloud infrastructure - built to a target of 99.99% availability, balancing reliability, performance, operational excellence, and infrastructure efficiency at global SaaS scale.

What you'll do

• Own the reliability and scalability of a multi-tenant SaaS infrastructure platform serving customers across regions and clouds
• Act as a direct technical contributor when it counts - complex incidents, architecture reviews
• Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers (AWS, Azure, GCP)
• Own the complete operational lifecycle end-to-end - infrastructure, reliability, on-call, incident response, and blameless post-mortems
• Drive developer delight and operational efficiency through automation, self-service tooling, and streamlined workflows for deploying and managing API gateways

What you need

• AWS
• Kubernetes
• GCP
• Azure
• Root cause analysis
• Prometheus
• Any graduate

Good to have

• Grafana
• Incident response
• Fleet management