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Engineering Product Manager :: AI & Customer Experience (Webex Customer Experience Solutions) | 5-9 years

Cisco·Bengaluru

Pay not stated5–9 yrsFull-time

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About the role

Webex Customer Experience Solutions is shaping the future of customer experience by helping organizations deliver connected, intelligent, and trusted interactions at scale. Work with customers, partners, and field teams to understand customer workflows. Use feedback, usage, support trends, and market signals to validate problems and desired outcomes.

What you'll do

  • Work with customers, partners, and field teams to understand customer workflows. Use feedback, usage, support trends
  • Use AI tools responsibly to support product discovery, analysis, prototyping, and execution. Share practices that strengthen team collaboration and product quality

What you need

  • 5–9 yrs of experience
  • Prototyping
  • Any graduate

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