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Enterprise Service Delivery Manager – Telecom B2B

Gratitude·Chennai

Pay not stated6–8 yrsFull-time

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About the role

The role focuses on improving order quality, supplier coordination, delivery predictability, customer experience, and billing-ready service activation.The candidate will be responsible for managing end-to-end enterprise customer delivery journeys, coordinating with sales, engineering, planning, suppliers, field teams, billing, and support functions to ensure timely and accurate service delivery.Key Responsibilities1.

What you need

  • 6–8 yrs of experience
  • Telecom
  • Root cause analysis
  • CRM
  • Last-mile delivery
  • Any graduate

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