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Enterprise Service Delivery Manager (Telecom, B2B)

Gratitude·Chennai

Pay not stated6–8 yrsFull-time

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About the role

You will improve first-time-right order quality, supplier coordination, delivery predictability and customer experience, and make sure orders are activated and ready for billing across complex enterprise, wholesale and standard delivery journeys.Key Responsibilities1.

What you'll do

  • Improve first-time-right order quality, supplier coordination, delivery predictability and customer experience

What you need

  • 6–8 yrs of experience
  • Telecom
  • Root cause analysis
  • CRM
  • Last-mile delivery
  • B.Tech or B.E.

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