ERP Consultant - BC

About the role

Reporting to the Professional Services Lead, the ERP Consultant plays a key role in delivering high-value services to customers, ensuring successful implementation and optimal use of Binary Stream products, particularly within the D365 Business Central (BC) environment. This position is instrumental in driving revenue growth and maintaining exceptional levels of customer satisfaction.

What you'll do

• Collaborate closely with the Professional Services Lead to strategize, prioritize, and plan service delivery activities
• Conduct requirements gathering to accurately determine customer needs and perform fit/gap analysis to ensure product features align with customer requirements
• Monitor at-risk projects, escalating issues appropriately to ensure successful outcomes
• Maintain communication with the customer, solving simple concerns, troubleshooting, scheduling, and driving meetings as required
• Keep clients engaged and manage client expectations throughout the project lifecycle

What you need

• 2–5 yrs of experience
• ERP
• SQL
• Microsoft Dynamics
• Power BI
• PowerPoint
• Business analysis
• BBA