ERP Senior Specialist

NTT DATA Services·Noida

Pay not stated8–14 yrsFull-time

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About the role

We are seeking an experienced UKG Functional Consultant with 8+ years of hands-on experience in UKG Workforce Management solutions to support an enterprise AMS engagement. The consultant will play a key role across transition, knowledge acquisition, stabilization, steady-state support, and continuous improvement .

What you'll do

Transition & Knowledge Acquisition
Participate actively in transition and knowledge transfer sessions with incumbent teams, business SMEs, and application owners
Review and validate SOPs, runbooks, knowledge articles, configuration documentation, known-error databases, and operational procedures
Perform reverse knowledge transfer and demonstrate readiness for independent application support
Identify knowledge gaps, operational risks, dependencies, and documentation gaps during transition