ERP Systems Manager

About the role

The ERP System Operations Project Manager leads the international arm of ClinChoice’s Global ERP Administration function and collaborates with the company’s international cross-functional teams to support users in their day-to-day use of Microsoft Dynamics 365. The role also works with the company’s ERP development team and third-party vendor to maintain and optimize ERP system operations.

What you'll do

• Lead the International ERP Administration team and oversee first-level technical and functional support for international users of Microsoft Dynamics 365 modules
• Collaborate closely with international cross-functional teams across multiple entities and with key ERP stakeholders to diagnose system issues, recommend solutions
• Analyze business requirements; prepare functional specifications and design documentation; and manage change requests, service requests
• Manage the full system project lifecycle, including project kickoff, planning, issue tracking, timeline management, and testing coordination
• Oversee testing activities and release schedules to ensure the successful delivery of system enhancements

What you need

• 8–12 yrs of experience
• ERP
• Excel
• Microsoft Dynamics
• Process improvement
• MS Office
• PowerPoint
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Month-end close
• SOP writing