Executive - Billing & CRM

About the role

We’re looking for a smart communicator to handle client calls, basic sales queries, billing, invoicing, and order processing.

What you'll do

• Answer calls and requests professionally to provide information about the company, products
• Address basic sales-related queries and route technical or advanced sales queries to the Pre-Sales / Sales Teams
• Identify and assess client needs to achieve high customer satisfaction
• Maintain accurate client records and update databases in the recommended formats
• Create/validate client accounts in Freedom and manage new client documents, including vendor registration and tax-related documentation

What you need

• Billing
• CRM
• GST
• TDS
• Reconciliation
• Excel
• Any graduate

Good to have

• POS
• Due diligence
• Client relationship
• Cross-selling