Executive

About the role

As a Customer Care Executive, you will be the face and voice of our company, representing Digitide Solutions Limited to our valued customers. Your primary role is to provide exceptional customer support and ensure a positive and satisfying experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels.

What you'll do

• Be the face and voice of our company, representing Digitide Solutions Limited to our valued customers
• Be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels
• Troubleshoot and resolve customer complaints and issues effectively
• Maintain a high level of customer satisfaction and build strong customer relationships
• Collaborate with internal teams to ensure smooth customer service operations

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Problem solving
• Diploma