Executive

About the role

As an Executive in our Collections | Telecollection department, you will play a vital role in ensuring customer satisfaction and driving sales performance. Your primary responsibility will be to act as a dedicated point of contact for our customers, providing excellent service and support throughout the sales process.

What you'll do

• Play a vital role in ensuring customer satisfaction and driving sales performance
• Act as the primary point of contact for customers, ensuring a seamless and positive sales experience
• Build and maintain strong relationships with customers to understand their needs and provide tailored solutions
• Collaborate with the sales team to develop and execute sales strategies, ensuring alignment with company goals
• Conduct thorough needs assessments and provide accurate product recommendations to meet customer requirements

What you need

• 0.5–4 yrs of experience
• CRM
• Sales
• Target achievement
• Product knowledge
• Collections
• Communication
• BBA