Executive

About the role

You will be the first point of contact for our clients, ensuring a positive and professional experience. This role offers an exciting opportunity to be part of a dynamic team and contribute to the growth of our business. Handle inbound customer calls, emails, and chats, providing timely and accurate responses.

What you'll do

• Play a vital role in our customer-centric operations
• Be the first point of contact for our clients, ensuring a positive and professional experience
• Handle inbound customer calls, emails, and chats, providing timely and accurate responses
• Resolve customer queries and complaints, ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and update relevant systems

What you need

• Customer service
• Problem solving
• Diploma