Executive

About the role

As a Customer Care Executive (CCE) at Digitide Solutions Limited, you will be the first point of contact for our valued customers. Your primary role is to handle customer inquiries, provide accurate information, and resolve any issues they may have. By delivering exceptional customer service, you will contribute to building a positive brand image and fostering long-term customer loyalty.

What you'll do

• Be the first point of contact for our valued customers
• Contribute to building a positive brand image and fostering long-term customer loyalty
• Handle customer inquiries and provide timely responses
• Resolve customer issues and complaints effectively
• Maintain a high level of product and service knowledge

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Sales
• Problem solving
• Any graduate