Executive

About the role

As an Executive, you will be the voice of our company, representing Digitide Solutions Limited and its brand. Your primary role is to provide exceptional customer care, ensuring a positive and memorable experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels.

What you'll do

• Be the voice of our company, representing Digitide Solutions Limited and its brand
• Be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels
• Resolve customer complaints and issues, ensuring a high level of satisfaction
• Provide accurate and up-to-date product/service information to customers
• Maintain a positive and friendly attitude, ensuring a warm and welcoming customer experience

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Escalation handling
• Data privacy
• Problem solving
• Any graduate