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Executive/Customer Grievance and Engagement/Strategy Department/2026

Finova Capital·Odisha

Pay not statedJunior levelFull-time
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About the role

Executive/Customer Grievance and Engagement/Strategy Department/2026 at Finova Capital. Complaint Management.

What you'll do

  • Receive, acknowledge, investigate, and resolve customer complaints within defined timelines
  • Maintain detailed and accurate records of all customer interactions and grievances
  • Ensure timely closure of complaints or escalate to concerned departments when required
  • Follow up with customers to confirm resolution and satisfaction
  • Record Keeping & Reporting

What you need

  • MIS reporting
  • Any graduate

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