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Executive - Customer Service

Flightscape·Mumbai

Pay not statedJunior levelFull-time

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About the role

The representative should also demonstrate a positive attitude while handling customers. They should also communicate well with customers through numerous communication channels. Coordinate with Vendors for managing transport, pilot lounge, stationery, goods inward and outward. The employee must also identify causes that led to customer complaints and then resolve them with possible solutions.

What you'll do

  • Coordinate with Vendors for managing transport, pilot lounge, stationery, goods inward and outward
  • Communicate and coordinate effectively with internal departments
  • Maintain customer database as per company process

What you need

  • Customer service
  • Customer handling
  • Communication
  • Diploma or BBA

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