Executive - Customer Success

About the role

Flexible attitude and approach to the demands created by the role of the best practice approach to Customer Success, at all times.

What you'll do

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Conduct telephonic training for the recruitment team on diverse Monster products
• Engage with HR Recruitment team to drive Monster usage and amplify their ROI
• Responsible to cultivate the accounts and bring in the renewals
• Maintain customer health and introduce new, valuable features as they become relevant on the customer journey

What you need

• 1–5 yrs of experience
• Customer success
• Customer service
• Sales
• Communication
• Any graduate