Executive, Desktop Support (India)

About the role

Elevate incident ticket and trigger the management escalation within stated guidelines. Undertake to provide resolutions and/or workaround solutions to desktop operational requests in a timely manner. Require travel and relocate to other place to full fill the company operational need.

What you'll do

• Ensuring assigned task is effectively executed in timely manner
• Liaising and partnering with other support team (internal team) to ensure seamless integration of IT service support and operation
• Make sure smooth running of daily operation
• Provide IT operational support and guidance to user
• Work in compliance with company policies and standard operation procedures

What you need

• 1–4 yrs of experience
• Any graduate