Executive - Digital Operations| Chennai

About the role

The role provides analytical inputs to improve service quality, operational efficiency and customer outcomes. Perform daily reconciliation of settlement, pool, suspense and digital transaction accounts. Execute settlement activities with NPCI, Visa, Mastercard, Payment Aggregators and other payment network partners.

What you'll do

• Support asset, liability and digital operations through assessment of operational activities, monitoring of process controls
• Perform daily reconciliation of settlement, pool, suspense and digital transaction accounts
• Execute settlement activities with NPCI, Visa, Mastercard, Payment Aggregators and other payment network partners
• Support card management and digital payment operations to ensure accurate and timely transaction processing
• Manage customer disputes, chargebacks and transaction exceptions and ensure resolution within regulatory timelines

What you need

• 1–2 yrs of experience
• Reconciliation
• Internal controls
• Any graduate