Executive Director - Global Confirmations & RCO Data Exchange Operations

About the role

As an Executive Director in Global Confirmations & RCO Data Exchange Operations, you lead a global team dedicated to delivering critical client, customer, and supplier-enabled operational programs. You drive operational excellence, manage risk, and ensure business resiliency across multiple programs.

What you'll do

• Lead the end-to-end Global Audit Confirmations business, delivering confirmation and verification services to authorized third parties
• Oversee the State Agency Data Match program, establishing governance, standards, and performance management
• Ensure business resiliency and continuity of service across internal and supplier-supported processes
• Monitor performance, drive issue resolution, remediation, and contingency planning
• Lead a customer-centric, controlled operation with clear KPIs and SLAs

What you need

• 15–27 yrs of experience
• Process improvement
• Talent management
• Performance management
• Data privacy
• Root cause analysis
• Any graduate