highlisted

Executive

EXL·Kochi

Pay not stated0–2 yrsFull-time

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About the role

Train Client and EXL specific training curriculum; Coach and mentor trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence, performance, misconduct etc.; compile and conduct assessments as required, assesses calls or transactions against quality criteria; give feedback and coaching; Some client interaction; Compile reports as required; Communicate and keep all relevant stakeholders in the loop of training progress and escalating…

What you need

  • 0–2 yrs of experience
  • Communication
  • Diploma

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