highlisted

Executive

EXL·Noida

Pay not statedJunior levelFull-time

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About the role

Ensure that the process transactions are processed as per standard procedures Ensure that the assigned targets in accordance with the process are met Ensure that the quality of the transactions is in compliance with predefined parameters Ensure adherence to Company Policies and Procedures Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns

What you'll do

  • Ensure that the process transactions are processed as per standard procedures
  • Ensure that the assigned targets in accordance with the process are met
  • Ensure that the quality of the transactions is in compliance with predefined parameters
  • Ensure adherence to Company Policies and Procedures
  • Achieving key targets for the process in line with the SLA (Service level Agreement)

What you need

  • 1–3 years in customer support & success
  • Communication
  • Any graduate

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