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Executive

EXL·Pune

Pay not stated1–3 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Handling inbound calls from the customers Policyholder Inquiries Policy Servicing and Policy Updates Billing Related Inquiries Claims Status Inquiries General Insurance Customer Support Ensure the activities are performed in accordance with compliance rules & agreed terms (internal and external) Follow-up with internal/ external customers for information/ query resolution Any other essential function that may occur from time to time as directed by the Supervisor to help to identify…

What you'll do

  • Handling inbound calls from the customers Policyholder Inquiries Policy Servicing and Policy Updates Billing Related Inquiries Claims Status Inquiries General Insurance…

What you need

  • 1–3 years in customer support & success
  • Customer service
  • Voice process
  • Communication
  • Any graduate

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