highlisted

Executive

EXL·Pune

Pay not stated1–4 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Executive at EXL. Provides high quality customer service in resolving queries of client customers by obtaining.

What you'll do

  • Provides high quality customer service in resolving queries of client customers by obtaining
  • Provides inbound phone support on various Product lines
  • Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments
  • Ensures and provides quality service to while administering their account
  • Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met

What you need

  • 1–4 years in customer support & success
  • Customer service
  • Any graduate

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On EXL's site (Oracle): account needed, ~10–15 min
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