highlisted

Executive

EXL·Pune

Pay not stated20–30 yrsFull-time

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About the role

Receiving Inbound Calls and providing customer service support Provides high quality customer service in resolving queries of PayFlex FSA & H.S.A customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner. Provides inbound phone support on FSA & H.S.A Product lines.

What you'll do

  • Receiving Inbound Calls and providing customer service support
  • Assist members in filing their claims

What you need

  • 20–30 years in customer support & success
  • Customer service
  • Voice process
  • LLMs
  • Financial statements
  • Communication
  • Any graduate

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