Executive- Guest Relations

About the role

Executive- Guest Relations at Malabar Group (Malabar Gold & Diamonds). Sales Performance -.

What you'll do

• Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer…
• Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further…
• Check and maintain attendance & movement register in the store
• Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section
• Help customers during the jewellery trials to enhance the customer experience within the store

What you need

• 4–5 yrs of experience
• Guest service
• Customer service
• Visual merchandising
• SOP writing
• Performance management
• Retail sales
• Any graduate