Executive - Last Mile

About the role

Pluckk is hiring a Last Mile Executive to own end-to-end delivery operations out of our Mumbai Distribution Center. The role is responsible for getting fresh fruits, vegetables, and ready-to-cook SKUs from the Mumbai DC to customer doorsteps across the city — on time, in full, and within cost.

What you'll do

• Daily DC dispatch operations
• Own daily last-mile dispatch from the Mumbai DC — plan delivery slots, allocate orders, and ensure 100% pickup within cut-off times
• Drive core metrics: On-Time Delivery (OTD) %, first-attempt delivery rate, average delivery time, slot breach rate, and Cost Per Delivery (CPD)
• Maintain cold-chain SOPs from DC dispatch to customer handoff to protect freshness and reduce shrinkage / returns
• Fleet & 3PL management (Mumbai)

What you need

• 3–5 yrs of experience
• Last-mile delivery
• SOP writing
• Embedded C
• Any graduate