Coordinator -Learning Operations
RSM·Gurugram
- Can I apply
- Needs BBA · 1–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On RSM's site (Workday): account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
How will you make an impact in this role? Ensure KYC/Legal Entity/Central KYC (CKYC) Information is validated and submitted to RBI in accordance with RBI regulations/guidelines and in partnership with the AEBC Compliance team. Completing the Video KYC (know your customer) process for prospect and existing customers in a timely and comprehensive manner to ensure customer satisfaction
What you'll do
- Ensure KYC/Legal Entity/Central KYC (CKYC) Information is validated and submitted to RBI in accordance with RBI regulations/guidelines and in partnership with the AEBC…
- Ensure error- free verification of card applications
- Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals
- Analyze risk on customer accounts, making sound decisions to ensure the compliance of terms and conditions
- Deliver on metrices defined by the process
What you need
- 1–2 years in operations
- KYC
- Problem solving
- Voice process
- Any graduate
Good to have
- Excel
- Customer service
- PowerPoint
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