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Executive-Operations

American Express·Gurugram

Pay not stated1–2 yrsFull-time
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About the role

How will you make an impact in this role? Ensure KYC/Legal Entity/Central KYC (CKYC) Information is validated and submitted to RBI in accordance with RBI regulations/guidelines and in partnership with the AEBC Compliance team. Completing the Video KYC (know your customer) process for prospect and existing customers in a timely and comprehensive manner to ensure customer satisfaction

What you'll do

  • Ensure KYC/Legal Entity/Central KYC (CKYC) Information is validated and submitted to RBI in accordance with RBI regulations/guidelines and in partnership with the AEBC…
  • Ensure error- free verification of card applications
  • Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals
  • Analyze risk on customer accounts, making sound decisions to ensure the compliance of terms and conditions
  • Deliver on metrices defined by the process

What you need

  • 1–2 yrs of experience
  • KYC
  • Problem solving
  • Voice process
  • Any graduate

Good to have

  • Excel
  • Customer service
  • PowerPoint

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