Expert, AI Engineer

About the role

We are seeking an experienced AI Support Expert to oversee the operational support, incident management, and technical maintenance of AI/ML-driven applications built using Python and deployed across AWS and Azure cloud platforms. The ideal candidate will have deep technical expertise in cloud infrastructure, Python-based application development, AI/ML operations (MLOps), and team leadership.

What you'll do

• Technical Leadership & Team Management Lead, mentor, and guide a team of support engineers (L1/L2/L3)
• Foster seamless collaboration with development teams across France and India to ensure smooth handovers and operational readiness
• Act as the primary escalation point for complex issues across applications, ML models, and cloud services
• Drive continuous improvement initiatives and establish best practices for operational excellence
• Application Support & Troubleshooting Manage the full lifecycle of issues for AI use cases, serving both internal business units and external clients

What you need

• 5–10 yrs of experience
• Machine learning
• Python
• AWS
• CI/CD
• Azure
• Microservices
• Any graduate

Good to have

• ITIL
• FastAPI
• MLOps
• Flask
• Django
• Jenkins