Field Service Engineer India - Media, Broadcast

Evertz Microsystems·Bengaluru

Pay not stated3–6 yrsFull-timeHybrid

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About the role

We are seeking a highly motivated and customer-focused Field Service Engineer to join our growing technical services team in India. As a Field Service Engineer, you will combine technical expertise with exceptional customer service skills to configure, commission, troubleshoot, and support advanced broadcast infrastructures.

What you'll do

Work both hybrid / remote and on-site at customer facilities, ensuring successful deployments and delivering an outstanding customer experience
Do Participate in the implementation, documentation, deployment, and commissioning of small- and large-scale IP networks supporting broadcast infrastructures
Provide remote and onsite technical support to customers worldwide, ensuring timely resolution of operational issues and maintaining high levels of customer satisfaction
Troubleshoot, diagnose, and replicate reported issues through triage, research, testing, and system re-creation to identify root causes
Recommend and communicate technical solutions, maintenance procedures, firmware upgrades