First Mile Manager

About the role

You’ll run day-to-day first-mile execution, moving inventory from vendor manufacturing sites in India, Sri Lanka, Bangladesh, Turkey, Peru, Mexico, and Italy to our warehouses in the US, China, and Europe. You’ll manage forwarders and logistics partners, keep shipments on time and on budget, and help onboard new vendors as our supplier base grows.

What you'll do

• Coordinate air and ocean freight with forwarders, including rate negotiation, capacity planning, and delivery terms
• Manage VDDP and non-VDDP vendor shipments, including duty codes, export documentation, and customs requirements
• Track forwarder performance and escalate underperformance, and maintain redundancy in the forwarder network
• Monitor and hit first-mile SLAs: under 9 days P90 from ASN to stock-in, under 7 days P90 from pickup to warehouse delivery, and under 45 days P90 for ocean transfer
• Support drop-ship coordination, including routing, customs paperwork, and vendor SLA compliance

What you need

• 4–7 yrs of experience
• Negotiation
• Logistics
• Import/export
• Any graduate