Fleet Executive

Quess Corp·Lucknow

₹3 L–₹5.4 L a year1–3 yrsFull-time

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About the role

Manage end-to-end Fleet-related cases, including ticket creation, monitoring, resolution, escalation, and closure. Handle and monitor various Fleet cases, including: Monitor Open Job Cards, TAT, Rage/Repeat Cases and ensure timely resolution. Publish regular reports and provide updates on case status and performance.

What you'll do

Manage end-to-end Fleet-related cases, including ticket creation, monitoring, resolution, escalation, and closure
Monitor Open Job Cards, TAT, Rage/Repeat Cases and ensure timely resolution
Analyze Fleet performance using Fleet Edge and identify actionable insights
Monitor vehicles delivered from workshops with active fault codes and ensure necessary follow-up
Track Retro Completion and coordinate with relevant stakeholders for closure