Food & Beverage Ambassador

About the role

Welcome and greet guests warmly in restaurants, lounges, or banquet areas and ensure a positive first impression. Promote hotel restaurants, special promotions, and upsell food and beverage items.

What you'll do

• Present menus to guests, explain menu items, daily specials, and make recommendations when required
• Take accurate food and beverage orders and ensure timely service to guests
• Coordinate with kitchen and bar staff to ensure smooth and efficient service operations
• Ensure tables, dining areas, and service stations are clean, organized, and properly set
• Monitor guest satisfaction during dining and respond promptly to guest requests or concerns

What you need

• 0–3 yrs of experience
• F&B service
• Hospitality
• POS
• Customer service
• Food safety
• Communication
• BHM or Diploma or BBA