Food & Beverage Sales Executive

About the role

Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations

What you'll do

• Act as a main resource for F&B reservation agents needing assistance technically or with regards to achieving customer satisfaction
• Monitor all Tentative / Provisional / Waitlisted bookings entered on the system and follow up done for deposits / guarantee
• Handling site visit from the guest
• Maintain outlet communication board
• Ensure that all employees establish a rapport with guests. Handle all guest requests and enquiries on food, beverage and service

What you need

• Sales
• Communication
• Any graduate