Forward Deployed AI Engineer - IFS Loops

About the role

As a Forward Deployed AI Engineer, you’ll work directly with enterprise customers to deliver custom, production-ready AI solutions that solve real-world problems. You’ll lead the design and deployment of intelligent agents across customer workflows—owning everything from discovery and prototyping to configuration, testing, and launch.

What you'll do

• Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
• Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)
• Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
• Collaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmap
• Document technical decisions and hand off stable deployments to customer engineering or support teams

What you need

• 2–5 yrs of experience
• Machine learning
• Python
• LLMs
• SAP
• Salesforce
• ServiceNow
• Any graduate

Good to have

• Customer success
• Prototyping